Privacy Policy

Last updated: February 2026

1Information We Collect

We collect information that you provide directly to us and information that we obtain automatically when you use our services.

1.1 Personal Information You Provide

When you register for Selcom ID services, we may collect:

• Full name and contact information (email, phone number)
• Date of birth and gender
• National identification details (NIDA number, passport information)
• Address and location information
• Biometric data (fingerprints, facial images) for identity verification

1.2 Information We Collect Automatically

When you use our services, we automatically collect:

• Device information (IP address, browser type, operating system)

2How We Use Your Information

We use the information we collect for the following purposes:

Purpose	Legal Basis	Data Types
Identity verification and authentication	Contract performance, Legal obligation	Personal details, Biometric data, Documents
Account management and customer support	Contract performance	Contact information, Account data
Service improvement and analytics	Legitimate interest	Usage data, Device information
Security and fraud prevention	Legitimate interest, Legal obligation	All data types

3Information Sharing and Disclosure

We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our services, including:

• Cloud storage and hosting providers
• Identity verification service providers

4Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

5Your Rights and Choices

Under applicable data protection laws, you have the following rights regarding your personal information:

5.1 Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format
• Obtain information about how we process your data

5.2 Correction and Updates

• Request correction of inaccurate personal information
• Update your account information
• Modify your communication preferences

6Data Usage and Processing

The app may temporarily capture a live selfie image for identity verification purposes. This image is used solely to authenticate the user against official identity records. The image is processed securely in real time and is not stored, retained, or used for any other purpose. No biometric identifiers or facial templates are saved. The app does not share facial data with third parties for marketing, analytics, or advertising purposes.

7Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee our data protection practices. You can contact our DPO for any privacy-related concerns or questions.